top of page

End User License Agreement

​

Last Updated: 05.09.2025

​

1. Terms and Definitions

2. Subject of the Agreement

3. User Requirements and Account

4. Purchase and Payment Terms

5. Provision of Digital Goods

6. Refunds and Order Cancellation

7. User Obligations and Limitations

8. Intellectual Property

9. Limitation of Liability

10. Limitation of Liability

11. Confidentiality and Personal Data Protection

12. Amendments to the Terms

13. Governing Law and Dispute Resolution

14. Final Provisions

​

  1. Terms and Definitions

​

1.1 Company - International Services Agent Limited (registration number: 3333860; address: Flat A, 8/F, Kingswell Commercial Tower, 171 Lockhart Road, Wan Chai, Hong Kong), which is an authorized distributor of digital goods and services (including, but not limited to, "Stars" and premium subscriptions) worldwide based on a license agreement with another person providing such goods and services.

1.2 User - An individual who has reached the age established by the local legislation of the for entering into contracts, who accepts these Terms and purchases Digital Goods or Services from the Company.

1.3 Digital Goods and Services - Intangible objects, including "Stars" and premium subscriptions, provided by the Company to the User through electronic data transmission, intended for use in the Telegram messenger service.

1.4 Payment Provider - An organization that provides the technical capability for making payments from the User to the Company.

1.5 Telegram Service - The Telegram messenger and related services, accessible through web versions, mobile applications, and other technical platforms, within which the User's purchased Digital Goods and Services are used, including, but not limited to, Telegram Premium and "Stars" (for more details, see Terms of Use for Stars and Telegram Terms of Service).

1.6 Terms - This document defines the procedure for the User's acquisition of Digital Goods and Services, the rights and obligations of the Parties, and other terms of interaction between the Company and the User.

​

  2. Subject of the Agreement

​

2.1 These Terms govern the relationship between the Company and the User arising from the User's purchase of Digital Goods and Services from the Company for their use in the Telegram Service.

2.2 The Company undertakes to provide the User with Digital Goods and Services of proper quality in the volume specified when placing the order, and the User undertakes to pay their cost in the manner provided for by these Terms.

2.3 All Digital Goods and Services are provided solely for the User's personal, non-commercial use in accordance with the rules and policies of the Telegram Service.

2.4 The User's purchase of Digital Goods and Services from the Company does not grant them any exclusive rights to the Telegram Service, its software, trademarks, or other intellectual property objects, except for the rights of use expressly provided by the Telegram Service.

 

 

   3. User Requirements and Account

​

3.1 Only capable individuals who have reached the age established by the  local legislation for entering into contracts can purchase Digital Goods and Services from the Company.

3.2 To use the purchased Digital Goods and Services, the User must have a valid account in the Telegram Service. The registration, maintenance, and protection of such an account are carried out in accordance with the rules of the Telegram Service, and the Company is not responsible for their fulfillment.

3.3 To use the purchased Digital Goods and Services, the User must have a valid account in the Telegram Service. The registration, maintenance, and protection of such an account are carried out in accordance with the rules of the Telegram Service, and the Company is not responsible for their fulfillment.

3.4 If the User uses someone else's account in the Telegram Service, or in case of violation of the requirements of these Terms or applicable law, the Company has the right to refuse to provide Digital Goods and Services and/or cancel them without refunding the paid funds.

 

   4. Purchase and Payment Terms

​

4.1 The User places an order for the purchase of Digital Goods and Services through the interface available in the Telegram Service or on other platforms specified by the Company.

4.2 Payment is made in the currency and by the methods available to the User at the time of placing the order, using the services of payment providers engaged by the Company.

4.3 The cost of Digital Goods and Services is indicated at the time of placing the order and includes all applicable taxes and fees, unless otherwise expressly stated.

4.4 Payment for the order must be made in full before the provision of Digital Goods and Services.

4.5 The Company's obligations to provide Digital Goods and Services are considered fulfilled from the moment of their activation or provision in the User's account in the Telegram Service.

4.6 After payment is completed, the User receives a confirmation of the purchase of Digital Goods and Services, containing the main parameters of the order.

​

   5. Provision of Digital Goods

​

5.1 Digital Goods and Services are provided to the User exclusively in electronic form by activation in their Telegram Service account.

5.2 The term for providing Digital Goods and Services begins from the moment the Company confirms receipt of payment and, as a rule, does not exceed 24 (twenty-four) hours, unless otherwise provided when placing the order.

5.3 The Company is not responsible for the inability to use Digital Goods and Services due to reasons related to technical failures or limitations in the operation of the Telegram Service, as well as due to the actions or inaction of the User.

5.4 Digital Goods and Services are considered properly provided from the moment they appear in the User's account in the Telegram Service.

5.5 The User agrees that after the provision of Digital Goods and Services, return or exchange is impossible, except in cases expressly provided for by law

​

   6. Refunds and Order Cancellation

​

6.1 Digital Goods and Services provided by the Company are not subject to return or exchange after their activation, except in cases expressly established by the law.

6.2 Order cancellation is only possible before the activation of Digital Goods and Services in the User's account in the Telegram Service.

6.3 In case of a technical error in the provision of Digital Goods and Services made due to the fault of the Company, the User has the right to file a written claim within 14 (fourteen) calendar days from the moment the error is discovered. The Company undertakes to consider the claim within a period not exceeding 10 (ten) business days.

6.4 Refund of funds upon satisfaction of the claim is carried out in the same way the payment was made, except in cases where such a refund is impossible for technical or other objective reasons.

6.5 The Company is not responsible for refunds or order cancellations if the impossibility of providing Digital Goods and Services is caused by force majeure circumstances, actions of third parties, including the Telegram Service, or violation of these Terms by the User.

 

   7. User Obligations and Limitations

​

7.1 The User undertakes to use Digital Goods and Services exclusively for personal, non-commercial purposes and in accordance with the rules and policies of the Telegram Service.

7.2 The User undertakes not to take actions that may lead to a violation of the rights of the Company, the Telegram Service, or third parties, including, but not limited to:

  • distributing, copying, or modifying Digital Goods and Services;

  • using automated means to obtain or activate Digital Goods and Services;

  • circumventing or attempting to circumvent technical protection measures.

7.3 The User is fully responsible for all actions performed using their account in the Telegram Service, including actions of third parties who gained access to such an account due to the User's fault.

7.4 It is prohibited to use Digital Goods and Services for purposes contrary to the law as well as the rules of the Telegram Service.

7.5 In case of violation of these Terms, the Company has the right to suspend or terminate the provision of Digital Goods and Services to the User without refunding the paid funds.

​

   8. Intellectual Property

​

8.1 All exclusive rights to Digital Goods and Services, as well as their elements (including source code, design, graphic elements, texts, trademarks, logos, and other objects) belong to their rightholders and are protected by the law  and international treaties.

8.2 The User's acquisition of Digital Goods and Services does not entail the transfer of exclusive rights to them, except for the right of use to the extent and on the terms expressly provided for by these Terms and the rules of the Telegram Service.

8.3 The User is prohibited from:

  • reproducing, distributing, publicly displaying, or otherwise using Digital Goods and Services outside the Telegram Service;

  • modifying, decompiling, disassembling, or otherwise attempting to obtain the source code of elements of Digital Goods and Services;

  • using intellectual property objects without the written consent of the rightholder, unless otherwise expressly permitted by law.

8.4 In case of violation of rights to intellectual property objects, the Company has the right to take measures provided for by the law, including applying to a court.

​

   9. Limitation of Liability

​

9.1 The Company provides Digital Goods and Services "as is" without any express or implied warranties, except those expressly provided for by these Terms.

9.2 The Company is not responsible for:

  • any failures or limitations in the operation of the Telegram Service;

  • the inability to use Digital Goods and Services for reasons related to the actions or inaction of the User;

  • losses, damages, or lost profits arising from the use or inability to use Digital Goods and Services, except in cases expressly provided for by law.

9.3 The total liability of the Company to the User for any claims related to these Terms is limited to the amount actually paid by the User for the relevant Digital Goods and Services.

9.4 The total liability of the Company to the User for any claims related to these Terms is limited to the amount actually paid by the User for the relevant Digital Goods and Services.

​

   10. Limitation of Liability

​

10.1 The User undertakes to indemnify the Company, as well as its affiliates, employees, and representatives for all losses, expenses, fines, and other costs (including reasonable legal expenses) arising from:

  • violation of these Terms by the User;

  • violation of the rights or legitimate interests of third parties, including intellectual property rights;

  • use of Digital Goods and Services in violation of the law  or the rules of the Telegram Service.

10.2 Compensation for losses must be made by the User in full within 10 (ten) business days from the date of receipt of the corresponding written request from the Company.

10.3 This section remains in effect regardless of the termination or dissolution of these Terms.

​

   11. Confidentiality and Personal Data Protection

​

11.1 The Company processes the User's personal data to the extent necessary for the execution of these Terms

11.2 Personal data includes, in particular: last name, first name, patronymic (if any), contact details, payment instrument details, as well as other information necessary for the provision of Digital Goods and Services.

11.3 The purposes of processing personal data include:

  • concluding and executing these Terms;

  • making settlements with the User;

  • sending notifications related to the provision of Digital Goods and Services;

11.4 Processing of personal data may involve third parties, including payment providers and the Telegram Service, subject to compliance with the requirements of personal data protection legislation.

11.5 The User agrees to the cross-border transfer of their personal data to countries that ensure adequate protection of the rights of personal data subjects, as well as to countries that do not provide such protection, provided that the necessary measures for their protection are taken.

11.6 The procedure for processing personal data, as well as the User's rights and the Company's obligations, are detailed in the Privacy Policy posted on the Internet at: https://www.isasoft.digital/privacypolicy 

​

   12. Amendments to the Terms

​

12.1 The Company has the right to unilaterally amend these Terms if such amendments are caused by:

  • changes in the requirements of the law;

  • changes in the terms of provision of  Digital Goods and Services by the Telegram Service;

  • the need to improve or clarify the provisions of these Terms.

12.2 The updated version of the Terms comes into force from the moment of its publication at https://www.isasoft.digital/distributor-agreement, unless a different period is specified in the text of the amendments.

12.3 Continued use of Digital Goods and Services after the amendments come into force means the User's agreement with the new version of the Terms.

12.4 In case of disagreement with the amendments made, the User is obliged to stop using Digital Goods and Services.

​

   13. Governing Law and Dispute Resolution

​

13.1 These Terms are governed by and construed in accordance with the laws of the Hong Kong 

13.2 All disputes, disagreements, or claims arising in connection with the performance, termination, or invalidity of these Terms shall be settled through negotiations between the User and the Company.

13.3 If the parties do not reach an agreement through negotiations within 30 (thirty) calendar days from the date one party receives a written notice of the dispute, such dispute shall be submitted to the court at the location of the Company, unless otherwise provided by the legislation of the Honk Kong

13.4 The User agrees that the provisions on pre-trial dispute resolution provided for by the legislation of Hong Kong apply to these Terms in full.

 

   14. Final Provisions

​

14.1 These Terms constitute the entire agreement between the User and the Company regarding the procedure for acquiring and using Digital Goods and Services and replace all previous agreements, oral or written, on this subject.

14.2 The invalidity or recognition as invalid of individual provisions of these Terms does not entail the invalidity of the remaining provisions.

14.3 Inaction or untimely exercise by the Company of any of its rights provided for by these Terms does not mean a waiver of such right.

14.4 The User is not entitled to transfer their rights and obligations under these Terms to third parties without the written consent of the Company. The Company has the right to transfer rights and obligations under these Terms to its affiliates and successors.

14.5 These Terms are drawn up in English. If it is necessary to translate them into another language, the text in English  shall prevail.

bottom of page